The Program Specialist provides specialized guidance and serves as the day-to-day
point-of-contact for Training Academy Participants (present and past) to guide them to achieve satisfactory
progress. The Program Specialist will coordinate career and case management services; work collaboratively with other departments and services to track training schedule, participants’
progress, ensure class attendance and academic progress, plan and implement intervention.
Maintains qualifications for employment as required. Follows the rules and regulations as described by
the Policy Manual and other policies and procedures established.
Major Responsibilities include, but are not limited to the following:
- Conducts workshops and orientations to recruit participants for the Training programs;
- Interviews prospective clients to assess and identify problems and determine eligibility and proper training course enrollment;
- Keeps accurate written case records and files necessary to meet contractual
- Develops and implements service plans for new programs;
- Advises clients of training needs;
- Keeps, schedule, update training course calendar;
- Serves as advocate when appropriate;
- Participates in community programs;
- Serves as reference for faculty/staff;
- Completes administrative reports as assigned;
- Assists in arranging services with providers as required by case plans;
- Counsels, mentors and assists clients in understanding causes and contributing factors to
their problems and persuades them to identify and utilize personal and external resources to
resolve or alleviate those problems;
- Assesses training needs of clients and provides referrals to support services;
- Submit monthly activity and performance reports to the Director;
- Attends professional development activities;
- Performs other related duties as assigned.
- Excellent Oral and written communication skills.
- Decision making and problem solving skills.
- Knowledge of the mission of postsecondary vocational/technical education.
- Skill in the operation of computers and job-related software programs, such as Banner
- Skill in interpersonal relations and in dealing with the public.
Minimum Qualifications: Must upload/attach transcripts which show conferred educational degrees and
document qualifications in the employment history.
- Earned Associate’s degree required in a course of study related to the occupational field
from a regionally accredited institution.
- Documented three (3) years of related work experience.
- Note: Experience may substitute for the degree on a year-for-year basis.
Preferred Qualifications, in addition to minimum qualifications: Preference may be given to
applicants who, in addition to meeting the minimum qualifications, provide transcripts of conferred
degrees and demonstrate in the employment history possession of one or more of the following:
- Earned Bachelor’s degree in a social science area, education, or a related field from an
- Documented work experience in education, social work, training, or related work experience in education or
community mental health.